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Eden support FAQ, common problems and solutions


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#1 ari

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Posted 21 July 2013 - 12:42 AM

I purchased the game and it won't download or install correctly

Downloads and installations occasionally glitch or stall out, try waiting a little bit restarting the device and re-downloading it.  You don't get charged twice if you've already purchased it.  If it still doesn't work, apple support may be able to resolve the issue.

 

I bought the game and don't like it or it's not what I expected, I can't figure it out or I have some unresolvable issue with it

You can hit up apple support and request a refund.  Apple handles support for all app store download/and payment related issues

 

I changed device/cleared my application data/or something happened and I can't find my world, help!

The only way to recover worlds is if they were backed up on iCloud, or through the in game sharing system.  Backup your worlds regularly to avoid losing your builds!

 

I wandered away from my buildings and now I can't find them

Open the build menu and press the house button, to warp back to the location you spawned.  Set your home location to where your buildings are to make sure you can always find them.

 

 

 

This is a starting draft, more to come...


  • Direct City - Brice, ▒AJ▒, BrixXx and 1 other like this

#2 Direct City - Brice

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Posted 21 July 2013 - 07:47 AM

Can we translate the forum in French for frenchies?



#3 ARCHIEFARCHY

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Posted 22 July 2013 - 05:37 PM

Can we translate the forum in French for frenchies?

right click then hover over all accelerators then look for one that translates pages

it only works for internet explorer

if you don't have on you'll have to download one



#4 Jason

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Posted 22 July 2013 - 08:54 PM

IPB forums also do come with language packs that can be used. But it won't change the text that was posted by a user, you would need dedicated sections for people who speak different languages.



#5 RedStripe

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Posted 26 July 2013 - 09:46 AM

Would like to post some more pictures of my work. There are only 37kb left. How can i increase the maximum size?



#6 RedStripe

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Posted 26 July 2013 - 04:42 PM

got it :)



#7 Zora Marslink

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Posted 08 October 2013 - 03:53 AM

Would like to post some more pictures of my work. There are only 37kb left. How can i increase the maximum size?


Ditto (using iPhone)

#8 ▒AJ▒

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Posted 08 October 2013 - 01:17 PM

You can upload images to an image hosting site (imgur for example) and use

[img*]urlofimage[/img*]

Take out the * symbols. Had to add them so the rest would show.

K6zDyp1l.jpg

 

Elysian City by AJ v7


#9 Zora Marslink

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Posted 08 October 2013 - 02:02 PM

Okay thanks a lot!

#10 BrixXx

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Posted 17 November 2013 - 09:59 PM

Some people chat in the list. Please close the datelist FOREVER!!!
  • ▒AJ▒ and Edgest like this

My topic:
http://forum.edengam...-brixxx-worlds/
If you like my worlds, give my first topic-post a like :lol:
or vote with the poll ^_^

 

Here a Fan Video from Eden made by me: http://m.youtube.com...h?v=ml1Q78Qtu5M

Follow me on YouTube: https://www.youtube....ser/SphaxDeluxe

 


#11 Vuenc

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Posted 18 November 2013 - 05:30 PM

No! There would be so many great worlds that couldn't ever be discovered without the date list! I also never saw people chatting, not so many players are doing it

#12 BrixXx

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Posted 19 November 2013 - 12:40 PM

Do you have a better idea?
Oh wait I have idea!

You have to make a account and then you can upload the worlds.
And the admins bann every spammer

My topic:
http://forum.edengam...-brixxx-worlds/
If you like my worlds, give my first topic-post a like :lol:
or vote with the poll ^_^

 

Here a Fan Video from Eden made by me: http://m.youtube.com...h?v=ml1Q78Qtu5M

Follow me on YouTube: https://www.youtube....ser/SphaxDeluxe

 


#13 Vuenc

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Posted 19 November 2013 - 01:54 PM

Yes, account system would also prevent copies of worlds. If you search for Vuenccoaster for example, you find more than 20 copies alone for the last month, many uploaded with faked author names - and my world is only at the last place of pop list, it's even worse with e.g. the Olympic Metropolis. This should somehow be stopped, I'm sure an account sytem will help, maybe combined with an upload limit (but this has already been discussed in another thread I think).
I just don't want a feature like the date list to be removed just because there are some stupid spammers, also you don't need to use the list if you think there's too much spam.

#14 BrixXx

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Posted 19 November 2013 - 04:14 PM

But you can upload a backup file like brixxxsave or vuencsave or what ever :)

I hate the chatters. I told them stop ---> ignore, hate comments. I told them "Ari will close the list like month ago"---> ignore. And I download one of the worlds, took the same preview picture and tried to start a contention...
They said "hackers have no live" and I thought "and chatters like you?" WTF?!? So many chat forums and they using the datelist :@
  • Vuenc likes this

My topic:
http://forum.edengam...-brixxx-worlds/
If you like my worlds, give my first topic-post a like :lol:
or vote with the poll ^_^

 

Here a Fan Video from Eden made by me: http://m.youtube.com...h?v=ml1Q78Qtu5M

Follow me on YouTube: https://www.youtube....ser/SphaxDeluxe

 


#15 Legend Of The Deep Oak

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Posted 24 November 2013 - 04:00 PM

Yes, account system would also prevent copies of worlds. If you search for Vuenccoaster for example, you find more than 20 copies alone for the last month, many uploaded with faked author names - and my world is only at the last place of pop list, it's even worse with e.g. the Olympic Metropolis. This should somehow be stopped, I'm sure an account sytem will help, maybe combined with an upload limit (but this has already been discussed in another thread I think).
I just don't want a feature like the date list to be removed just because there are some stupid spammers, also you don't need to use the list if you think there's too much spam.


Personally I love that, It shows that people are downloading my world and makes me happy, plus if they edit it, they sometimes actually change something decent

#16 NathanielBrusch

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Posted 13 April 2015 - 02:58 PM

Sometimes doors will be naturally open, and when the player walks towards them they will close, then allowing the player to walk directly through the doors. Here is an example, although I'm honestly not sure if this is just a door placement issue rather than a glitch, and that I'm not just being stupid bc some fool placed a door backwards somewhere.

http://m.imgur.com/9hSmcLy,CyFNfdu

#17 BEANpp88

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Posted 13 April 2015 - 04:16 PM

Im pretty sure this is not a glitch but a "backward door"
I used this a my mars world to make it harder to get through the parkour and I think I also saw it somewhere else. Actually a feature not a bug imo :)

#18 NathanielBrusch

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Posted 13 April 2015 - 05:57 PM

Ok well regardless the way it was used in that house was absolute trash. Terribly set up. I'm actually astounded someone managed to mess that up
  • BEANpp88 likes this




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